At EH B&B APARTMENTS, your comfort, trust, and satisfaction are our top priorities. To ensure a seamless and enjoyable experience for all guests and property owners, we’ve outlined clear policies that guide our operations, bookings, and interactions. Whether you’re making a reservation, checking in, or managing your stay, these policies are designed to protect your rights and help maintain the quality standards you expect from our service.
Please take a few moments to read through our guidelines. By using our platform, you agree to abide by these policies.
BOOKING & PAYMENTS: Reservations are confirmed with deposit or full payment. A refundable damages security deposit is required.
CHECK IN AND CHECK OUT: Check ins are 2 pm, Check outs are 12 noon. Late check out is available for additional fee, no exceptions.
OCCUPANCY AND USE: Usage is strictly for residential purposes only, no commercial activities of any kind. Pets are not allowed. The number of occupants must be declared during check-in. Guests must be registered with the office if they stay more than a few hours.
MAINTENANCE: No alteration of the structure, fixtures, utilities and surroundings is allowed. Malfunctions should be reported as soon as discovered. Management reserves the right to enter the premises in emergencies or to make scheduled repairs.
HOUSE KEEPING AND BOARDING: Guests are responsible for keeping the apartment clean. Maid service and catering service are available for extra cost.
SAFETY AND GOOD BEHAVIOR: Security guard is provided for gate duties. Management is not liable for lost personal items. Illegal activities are prohibited. Guests must come in at reasonable hours. No excessive parties or loud music.
TERMINATION: Management reserves the right to terminate the agreement without notice or refund if guests breach any of the above terms or for any other reason that will jeopardize the comfort of the other occupants.